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Transmission Technician

We have openings in our service department!

DUTIES AND RESPONSIBILITIES

  • Repairs manual and automatic transmissions in automobiles, buses, trucks, and other automotive vehicles: Raises automotive vehicle, using jacks or hoists, and removes transmission, using mechanic's hand tools.
  • Disassembles transmission unit and replaces broken or worn parts, such as bands, gears, seals, and valves.
  • Adjusts pumps, bands, and gears as required, using wrenches.
  • Installs repaired transmission and fills it with specified fluid.
  • Adjusts operating linkage and tests operation on road.
  • May specialize in repair of automatic transmissions and be designated Automatic-Transmission Mechanic.
  • Communicate appropriate customer vehicle repair and maintenance recommendations to the service advisor liaison.
  • Utilizes all available information to ensure proper resolution.
  • Completes orders within specified time frame and notifies appropriate personnel if otherwise.
  • Coordinates with the Parts Department to ensure availability of parts.
  • Completes all repair orders according to dealership policy.
  • Reviews and evaluates service write-up to determine if additional information is necessary.
  • Understands and uses new systems or processes implemented by the dealership.
  • Understands and complies with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.
  • Presents self as a positive role model by demonstrating commitment to the Service Department, customers, dealership and company.
  • Strives for harmony and teamwork within the Service Department and other departments.
  • Communicates verbally and non-verbally clearly, concisely and with enthusiasm in one-on-one and group interactions.
  • Listens actively to understand others completely.
  • Assists Service Advisors to explain repairs to customers as needed.
  • Assists other technicians as needed.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Ensures that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership's guidelines.
  • Takes the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.
  • Provides clear and legible record of service completed for both customer and dealership use.
  • Collects the necessary information (e.g., model year, etc.) before requesting parts.
  • Submits all claims promptly.
  • Performs road tests to ensure repairs are completed properly.
  • Ensures the cleanliness of customers' vehicles.
  • Performs multiple tasks simultaneously in order to meet and exceed deadlines and expectations.
  • Prioritizes work to ensure all deadlines are met.
  • Seeks new and challenging responsibilities.
  • Performs preventive maintenance, cleaning and repairs of dealership tools and equipment.
  • Diagnoses vehicles using appropriate tools, equipment and resources.
  • Provides technical advice and information to others as needed.
  • Keeps up-to-date on all industry information.
  • Strives to increase technical knowledge (e.g., obtaining certifications).
  • Walking about the dealership
  • Using hand and/or power tools and equipment consistent with industry standards
  • Bending, stretching, crawling, reaching and climbing
  • Lifting up to 70 lbs.
  • Using physical and manual dexterity
  • Using computers to look up and enter data

Qualifications:

  • Basic mechanical understanding of an automobile.
  • Experience as an express/quick lube technician preferred but not required.
  • Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions.
  • Strong organizational skills and detail oriented.
  • A team player who is focused on providing exemplary customer service.

*Level 3 Transmission Technician is up to $45/hour Depending on Experience*

This job requires a valid driver's license

You will be required to complete a drug screening & background check

Job Type: Full-time





This Position is Available at Dave Smith Motors - Kellogg, ID




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