The service porter is in charge of performing a variety of tasks to maintain
smooth operations. They maintain vehicles in good condition by conducting
regular maintenance checks and repairs, refilling gas tanks, inspecting tires
and batteries, and cleaning the interior and exterior of cars. There are also
instances where they perform clerical support tasks such as answering calls and
correspondence, preparing and processing documents, and monitoring the
inventory. Moreover, a service porter may also assist potential buyers and keep
them company during test drives.
- Manage stock of the
vehicles; document vehicle locations and individual VIN numbers.
- Utilize strong customer
service communication skills.
- Wash and detail vehicles
as well as transport to sublet repair shops.
- Maintain the proper
inventory records of all vehicles and ensure that they match the correct
- Maintain impeccable
relations and relay communication between the service & sales
department concerning customer’s needs and instructions.
Service Porter Traits
Customer-service skills involve listening skills that allow
you to communicate efficiently and respectfully with a customer.
Listening is an important part of the communication process
as it allows you to understand information.
Must have a valid driver’s license & pass a criminal